Terms of Service

1.1 Age Requirement

You must be at least 16 years of age to use the Service. By creating an account, you represent and warrant that you meet this age requirement.

If you are under the age of majority in your jurisdiction (typically 18, but this varies by country), you further represent that one of the following is true:

(a) Your parent or legal guardian has reviewed these Terms and consents to your use of the Service; or

(b) You are otherwise legally permitted under your jurisdiction's laws to enter into these Terms — for example, because you are an enrolled university student with legal capacity to contract for educational services.

Your enrollment at a supported university serves as a practical proxy for capacity to enter into this agreement, but does not displace any parental-consent requirements that may apply in your jurisdiction. If you are under 18, we strongly encourage you to involve your parent or guardian before using the Service or making any purchase.

1.2 University Affiliation

The Service is designed for university students. To create an account, you must have a valid university email address from a supported institution. Your university, region, and academic calendar are automatically determined from your email domain. The list of supported institutions is determined at our sole discretion based on operational capacity and may be expanded over time.

1.3 One Account Per Person

Each individual may maintain only one account. Accounts are tied to a single university email address. Creating multiple accounts or sharing account credentials with others is prohibited.

2.1 Accurate Information

You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.

2.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at support@gpace.ai if you become aware of any unauthorized use of your account.

2.3 Authentication

We may require email verification, password authentication, OAuth provider authentication (Google, Apple), or CAPTCHA challenges to secure your account. You agree to comply with these security measures.

3.1 Your Content

“User Content” means any files, documents, or other materials you upload to the Service, including but not limited to lecture slides, past examination papers, and profile images.

3.2 Ownership

You retain ownership of all User Content you upload to the Service. We do not claim ownership of your User Content.

3.3 License Grant

By uploading User Content to the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license — solely for the purpose of providing the Service to you — to:

• Store your User Content on our infrastructure and on cloud storage operated by our service providers
• Process your User Content using automated tools (such as OCR and AI processing)
• Transmit extracted portions of your User Content to our third-party AI and OCR service providers solely for the purpose of generating study materials for you
• Generate study outputs for you, including notes, flashcards, quizzes, topic groupings, question analyses, and study schedules
• Store and display such study outputs to you through the Service

This license is granted only to GPAce and to the service providers we engage to deliver the Service on our behalf. We do not claim broader rights to sublicense, syndicate, or otherwise distribute your User Content beyond what is necessary to operate the Service for you.

No training of AI models. We do not use your User Content, generated study outputs, or any data derived from them to train, fine-tune, or otherwise improve any machine learning model — neither our own nor any third party's. The third-party AI and OCR providers we engage are bound by data processing terms that prohibit them from using your content to train their models.

This license terminates when you delete the applicable User Content or your account, except as necessary for backup, archival, or legal compliance purposes.

3.4 Your Representations and Warranties

By uploading User Content, you represent and warrant that:

1. You have the legal right to upload, share, and grant us the license described in Section 3.3 for all User Content you submit
2. Your User Content does not infringe the intellectual property rights, privacy rights, or any other rights of any third party
3. You have obtained all necessary permissions, consents, and authorizations required to upload the User Content and to permit us to process it as described in these Terms and our Privacy Policy
4. Your User Content does not contain any material that is unlawful, defamatory, obscene, or otherwise objectionable
5. You understand and accept that uploaded documents will be processed by automated systems including third-party AI and OCR services, and that extracted portions of your documents will be transmitted to these services

3.5 No Guarantee of Accuracy

Study materials generated by the Service (notes, flashcards, quizzes, schedules, and analyses) are produced by automated AI systems and are provided for supplementary study purposes only. We do not guarantee the accuracy, completeness, or correctness of any generated content. You are solely responsible for verifying the accuracy of generated materials before relying on them for academic purposes.

3.6 Indemnification for User Content

You agree to indemnify, defend, and hold harmless GPAce, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with your User Content, including but not limited to claims that your User Content infringes third-party intellectual property rights or violates applicable law.

4.1 Permitted Use

The Service is intended for personal academic use by individual university students. You may use the Service to upload your course materials and generate study aids for your own academic benefit.

4.2 Prohibited Conduct

You agree not to:

1. Upload content you do not have rights to — including copyrighted materials for which you lack authorization, materials obtained through unauthorized means, or content belonging to others without their permission
2. Share, redistribute, or commercially exploit generated study materials outside the Service
3. Use the Service for academic dishonesty — including submitting AI-generated content as your own original work in violation of your institution's academic integrity policies
4. Attempt to circumvent usage limits or security measures
5. Create multiple accounts or use automated tools to interact with the Service
6. Reverse engineer, decompile, or disassemble any part of the Service
7. Use the Service to store or transmit malware, viruses, or other harmful code
8. Interfere with or disrupt the Service or its infrastructure
9. Impersonate another person or misrepresent your affiliation with any entity
10. Use the Service for any unlawful purpose or in violation of any applicable law or regulation

4.3 Enforcement

We reserve the right to investigate and take appropriate action against any conduct that we determine, acting reasonably, violates these Terms or is otherwise harmful to the Service or other users. This includes but is not limited to:

• Issuing warnings
• Temporarily or permanently suspending or deactivating your account
• Removing User Content
• Reporting violations to appropriate authorities

4.4 Academic Integrity Disclosure

You are solely responsible for ensuring that your use of the Service complies with your institution's academic integrity, honor code, and AI-use policies. These policies vary widely between institutions, faculties, and individual courses:

• Some institutions allow AI-assisted study tools without restriction
• Some require disclosure when AI tools are used in preparation for assessments
• Some prohibit AI-generated study aids entirely for certain courses or assessments
• Some treat the use of AI tools to generate analyses of past examination papers as an integrity violation

It is your responsibility to know your institution's rules and to comply with them. GPAce is a study aid intended to support your learning. We do not condone, encourage, or facilitate cheating, plagiarism, or any other form of academic misconduct.

You agree that GPAce is not responsible for any disciplinary, academic, or other consequences you face as a result of how you choose to use the Service or its outputs.

5.1 Free Tier

New users receive a limited free tier that includes a limited number of courses per semester. Additional free courses may be earned through the referral program. Details of the free tier, including course allowances and referral terms, are described in our Billing Policy.

5.2 Paid Tiers

We offer Plus and Pro subscription tiers with additional features and higher course limits. Features, limits, and pricing for each tier are as described in our Billing Policy and on the Service at the time of purchase.

5.3 Feature Availability

Features may vary by tier and region. We reserve the right to modify, add, or remove features at any time. Material changes to paid tier features will be communicated to affected subscribers in advance where practicable.

6.1 Our Intellectual Property

The Service, including its software, design, algorithms, and all content created by us (excluding User Content and derivative works generated from User Content), is owned by GPAce and protected by intellectual property laws. These Terms do not grant you any right, title, or interest in the Service except as expressly stated herein.

6.2 Generated Study Materials

AI-generated study materials (notes, flashcards, quizzes, analyses, and schedules) produced from your User Content are provided to you for your personal academic use. You may not commercially redistribute, sublicense, or publicly distribute generated materials.

6.3 Feedback

If you provide us with suggestions, ideas, or feedback about the Service, you grant us an unrestricted, perpetual, irrevocable, royalty-free license to use such feedback for any purpose without compensation or attribution to you.

6.4 Trademark and Brand Use

“GPAce” and the GPAce logo are trademarks of GPAce. You may not use our name, logo, or other brand elements without our prior written consent, except to:

• Truthfully describe your own use of the Service (for example, “I use GPAce for studying”)
• Refer to the Service in academic writing, journalism, or product reviews

You may not use our trademarks in a way that suggests endorsement, sponsorship, partnership, or affiliation that does not exist, or in connection with any product, service, or activity that competes with the Service. To request permission for any other use, contact us at support@gpace.ai.

The Service relies on third-party providers for functions such as payment processing, authentication, automated document processing, infrastructure, and abuse prevention. Where you interact directly with a third-party service through the Service (for example, with our payment processor's checkout flow or an OAuth sign-in popup), that interaction is governed by the terms and privacy policy of the relevant third party. Information about the categories of providers we use, and the data we share with them, is set out in our Privacy Policy.

We select these providers in good faith but do not control them. We are not responsible for the acts, omissions, performance, security practices, or content of any third-party service. If a third-party service becomes unavailable or changes its terms, we may need to modify, restrict, or discontinue features of the Service that depend on it; such changes do not constitute a breach of these Terms by us.

We respect the intellectual property rights of others and expect users of the Service to do the same.

8.1 Notice of Claimed Infringement

If you believe that material accessible through the Service infringes your copyright or other intellectual property rights, please send a written notice to support@gpace.ai with the subject line “Copyright Notice” containing:

1. A description of the copyrighted work or other intellectual property you claim has been infringed
2. A description of the material you claim is infringing and information sufficient to allow us to locate it within the Service (such as a relevant account, course identifier, or document title — please do not include other users' personal information beyond what is strictly necessary)
3. Your contact information (name, email address, postal address, and telephone number)
4. A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
5. A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on the owner's behalf
6. Your physical or electronic signature

8.2 Our Response

Upon receipt of a complete and good-faith notice, we will:

• Review the claim and, where appropriate, remove or disable access to the allegedly infringing material
• Notify the user who uploaded the material, where reasonably possible
• Take action against repeat infringers, including account suspension or termination

8.3 Counter-Notice

If you are a user whose material was removed and you believe it was removed in error or as a result of misidentification, you may submit a counter-notice to support@gpace.ai with the subject line “Counter-Notice” containing:

1. Identification of the material that was removed and its location before removal
2. A statement under penalty of perjury that you have a good-faith belief that the material was removed as a result of mistake or misidentification
3. Your contact information and your consent to the jurisdiction of the courts of the Hong Kong Special Administrative Region (or, if you reside outside Hong Kong, the courts of your jurisdiction of residence) for the purpose of resolving the dispute
4. Your physical or electronic signature

8.4 Repeat Infringers

We will terminate the accounts of users determined, in our reasonable judgment, to be repeat infringers of intellectual property rights.

8.5 Misrepresentations

Submitting a false or bad-faith notice or counter-notice may expose you to liability for damages and legal fees under applicable law.

9.1 Suspension by Us

We may suspend or deactivate your account at any time, with or without notice, if we reasonably believe that:

• You have violated these Terms
• Your account has been flagged for abnormal or fraudulent activity
• Continued access poses a security risk to the Service or other users
• Required by law or legal process

9.2 Effect of Suspension

Upon suspension, your access to the Service is immediately revoked. Your data is retained in a deactivated state. If your account is suspended due to a billing issue (e.g., failed payment), your tier will be downgraded and your access adjusted accordingly.

9.3 Termination by You

You may terminate your account at any time by contacting support@gpace.ai. Termination does not entitle you to a refund of any fees paid. See our Billing Policy for details on cancellation and refunds.

9.4 Effect of Termination

Upon termination, we will delete your account data in accordance with our Privacy Policy. Any active subscription will be cancelled. We may retain certain data as required for legal, accounting, or audit purposes.

9.5 Disputes about Account Decisions

We will endeavor to act reasonably and in good faith when making decisions about account access, account status, billing, and enforcement of these Terms. Subject to your statutory rights as a consumer (which we do not seek to override), our determinations on these matters are binding.

10.1 “As Is” Service

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy.

10.2 No Academic Guarantee

We do not guarantee that using the Service will improve your academic performance, grades, or outcomes. The Service is a supplementary study tool and is not a substitute for attending classes, engaging with course material, or following your institution's academic requirements.

10.3 Processing Limitations

AI and OCR processing may produce errors, omissions, or inaccuracies. We do not guarantee that processing will be error-free, uninterrupted, or that all content will be accurately extracted or analyzed.

10.4 Availability

We do not guarantee uninterrupted access to the Service. The Service may be temporarily unavailable due to maintenance, updates, infrastructure issues, or circumstances beyond our control.

11.1 Exclusion of Damages

To the maximum extent permitted by applicable law, in no event shall GPAce, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, academic consequences, or damage arising from your use of or inability to use the Service.

11.2 Liability Cap

To the maximum extent permitted by applicable law, our total aggregate liability to you for all claims arising out of or related to these Terms or the Service shall not exceed the amount you have paid to us in the twelve (12) months immediately preceding the event giving rise to the claim, or one hundred US dollars (USD $100), whichever is greater.

11.3 Essential Basis

The limitations in this section apply regardless of the legal theory on which the claim is based and even if we have been advised of the possibility of such damages. These limitations are an essential element of the agreement between you and GPAce.

You agree to indemnify, defend, and hold harmless GPAce, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

1. Your use of the Service
2. Your User Content, including any claim that your User Content infringes or violates the rights of any third party
3. Your violation of these Terms
4. Your violation of any applicable law or regulation

By subscribing to a paid plan, you acknowledge that the Service delivers digital content immediately upon subscription activation. To the maximum extent permitted by applicable law, you expressly consent to immediate performance and acknowledge that you waive any right of withdrawal or cooling-off period that may otherwise apply. Where applicable law does not permit waiver of withdrawal rights, such rights shall apply as required by law.

14.1 Force Majeure

We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemic, government actions, power failures, internet disruptions, or third-party service outages.

14.2 Service Discontinuation

We reserve the right to discontinue the Service, in whole or in part, at any time. If we discontinue the Service entirely, we will make reasonable efforts to provide advance notice to active subscribers. In the event of a full discontinuation, active paid subscribers will receive a pro-rata refund or credit for any unused portion of their current billing period, calculated from the date of discontinuation. This Section 14.2 constitutes the sole remedy in the event of service discontinuation.

15.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of laws provisions.

15.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within thirty (30) days, either party may submit the dispute to the courts of the Hong Kong Special Administrative Region, which shall have exclusive jurisdiction.

15.3 Equitable Relief

You acknowledge that a breach of Section 3.4 (Your Representations and Warranties) or Section 4 (Acceptable Use and Academic Integrity) — for example, by uploading material you have no right to upload, or by using the Service to commit fraud or harm others — may cause us irreparable harm for which monetary damages would not be an adequate remedy. We are therefore entitled to seek injunctive or other equitable relief in any court of competent jurisdiction, in addition to any other remedies available at law, without the requirement to post bond or prove actual damage.

15.4 Class Action Waiver

To the maximum extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not as part of a class, consolidated, or representative action.

16.1 Entire Agreement

These Terms, together with our Privacy Policy and Billing Policy, constitute the entire agreement between you and GPAce regarding your use of the Service.

16.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

16.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

16.5 Modifications

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Service with a revised “Last Updated” date. Your continued use of the Service after such changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service.

16.6 Survival

The following provisions survive termination of these Terms or your account, to the extent necessary to give them effect:

• Sections 3.4 (Your Representations and Warranties), 3.5 (No Guarantee of Accuracy), and 3.6 (Indemnification for User Content), with respect to User Content uploaded before termination
• Section 6 (Intellectual Property)
• Section 8 (Copyright Complaints)
• Section 10 (Disclaimers)
• Section 11 (Limitation of Liability)
• Section 12 (Indemnification)
• Section 15 (Governing Law and Dispute Resolution)
• This Section 16 (General Provisions)
• Any payment obligations that accrued prior to termination

16.7 Export Controls and Sanctions

You represent and warrant that:

(a) You are not located in, and are not a national of or ordinarily resident in, any country or region subject to comprehensive economic sanctions administered by the United States, the United Kingdom, the European Union, or the United Nations;

(b) You are not on any restricted-party, denied-persons, or specially-designated-nationals list maintained by the U.S. Treasury Department's Office of Foreign Assets Control (OFAC), the U.S. Department of Commerce, the U.K. Office of Financial Sanctions Implementation, or any equivalent authority; and

(c) You will not access, use, or export the Service in violation of any applicable export-control or sanctions law.

Some of our third-party service providers (including AI and OCR providers) are subject to U.S. export controls. Your use of the Service indirectly relies on these providers, and these restrictions therefore apply to your use of the Service.

If you have questions about these Terms, contact us at: support@gpace.ai